Blue Cross Blue Shield of WNY


doctor talking to her patient

Does your doctor have 5 stars?

Go online and review your recent doctor's visit!

Review your doctor 

When you need to find a doctor, chances are you probably ask family and friends. Now you have access to a trustworthy resource to find helpful reviews from patients just like you. Help other BlueCross BlueShield of WNY members learn from your experience during your recent visit to the doctor or other health care professional. Rating doctors helps others make informed decisions as to whether a doctor is right for them.

How the tool works:  Completing a review is simple to do!

Step 1

Login to your member account. You must be logged in order to create a review.

Step 2

Go to the ‘Find a doctor’ tool, and search for your doctor.

rating and reviews
Step 3

Write your review by clicking "Review this provider," or  "Be the first member to review."

rating and reviews
Step 4

Submit your review!

anonymous review

Ready to write a review?

Frequently Asked Questions

Who can write a review?

Only logged in BlueCross BlueShield members can write a review.

Are reviews confidential?

Yes, all reviews are 100% confidential.

What types of providers can be reviewed?

Members can write reviews for any of your in-network providers, including primary care providers, specialists, facilities, and other health professionals such as chiropractors, behavioral health providers, and urgent care centers. 

Who can read patient reviews?

Any member or guest who searches for a provider using our Find a Doctor tool can view patient reviews.

Are reviews moderated?

Yes, all written comments are reviewed before they are published. Moderators review comments to ensure that they do not violate the Conditions of Use. A comment may violate this for any of the following reasons: Violation of a third party’s rights, abusive content, illegal activity, spamming, commercial solicitation, and more.

Remember, the purpose of posting a provider review is to help other members – not to harm a doctor, provider, or their practice. Comments that violate the Conditions of Use will not be published.

Frequently Used Tools

>Find a Doctor or Facility

>Find a Pharmacy or Prescription Drug

>Find a Lab

>Find a Vision Provider

>Find a Dental Provider

>Read and/or write a review of your doctor

>Get help deciding if surgery is right for you

>View the 2018 Medicare Advantage Provider and Pharmacy Directory*


*If you would like a copy of the provider directory mailed to you please call customer service at 1-800-329-2792, TTY 711. We are available Oct. 1 - Feb. 14, 8 a.m. to 8 p.m., 7 days a week, Feb. 15 - Sept. 30, 8 a.m. - 8 p.m., Mon. - Fri.


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