Member Support

As a member of BlueCross BlueShield of Western New York, you have access to support when you need it. Use this section as a resource guide to get answers to questions you have about your health care coverage. If you can't find the information you need, please call the Customer Service number on the back of your Member ID card. We’re here to help.

Member Support Forms
Health Education Resources
Grievance Procedures
Frequently Asked Questions