Talk to a Doctor Online!


By video, by chat or by phone, you can see a doctor whenever and however you want, wherever you are. All doctors are licensed in New York State and the service is completely safe and secure!


 If you are a BlueCross BlueShield of Western New York member, log into the member portal and look for the Talk to a Doctor Online link.

 If you are not a member, enroll here


You can search by specialty, gender, health issue and many other options to meet your needs.


Once you’ve chosen from the list of available doctors, enter your health question and click to see the doctor via video, secure chat or telephone.


The doctor will send your script to the preferred pharmacy for you to pick up.

 * Online Care doctors DO NOT prescribe controlled substances.

- Your have the ability to print a transcript and send to your regular PCP or specialist


* Cost may vary based on your health plan or member status. You will be billed by the online physician.  
* Major credit/debit and FSA cards accepted to use the service.

  • Simple.Confidential.Professional
  • $25 per visit
  • Select a licensed NYS doctor that suits your needs
  • Connect securely via webcam, chat or phone
  • Doctors will answer questions and discuss treatment plans
  • If you need a prescription the doctor will send it to your pharmacy
  • Major credit/debit and FSA cards accepted
  • Available to anyone in the NYS - even short term visitors; insured or non insured individuals
  • HIPAA complaint and encrypted for security
  • Cold and common coughs
  • Headaches
  • Stomach Ache
  • Asthma and other respiratory issues including bronchitis
  • Sinus, ear and eye infections
  • Sore throat
  • Allergies
  • Acne, rashes and skin conditions
  • Wellness advice


Online Care is staffed with New York State
licensed providers.